We make every effort to ship your order within 24-48 hours during weekdays. We offer free First Class USPS shipping on most jewelry orders. Certain jewelry or other items that do not qualify for free shipping will be charged the standard First Class shipping rate. If you request a faster delivery option you will be billed for the expedited service for USPS Priority (2-3 day) or USPS Express Delivery (1-2 day).
Shipping charges might be applied for certain gift items that are not included in the free shipping that we offer to our jewelry customers, we will give you an estimate of the shipping charges. In cases where the actual shipping cost is more than the amount quoted at the time of your order, you will be contacted with the actual shipping cost before your order is shipped. At this time you will have the option of either confirming or canceling your order.
Orders being shipped to Massachusetts addresses are required to pay a 6.25% sales tax on taxable merchandise.
We accept MasterCard, Visa, Discover and American Express
The Silver Seahorse does not sell or share email addresses or other customer information with other companies. We read every email we receive and we encourage you to email us with your questions or comments. We do not release credit card or financial information for use by other companies. For privacy purposes, all information relating to our customers is stored on a highly secure server.
This web site takes every precaution to protect our users' information. When you send sensitive information (such as your credit card number) to us via our order form that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers.
The Silver Seahorse is happy to make exchanges. Please understand that we can only accept items for exchange that are in their original condition and with the original box that we shipped your order in. The customer is responsible for the fee to ship the item back and will be charged for the shipping of the new item. If you are unhappy with your purchase, please contact us within 5 days of receipt of your order to arrange a return.
Return shipping charges are to be paid by the customer.
The Silver Seahorse is a new jewelry boutique located on Historic Main Street in Hyannis, MA. We are proud to offer you one of the largest selections of unique Sterling Silver jewelry on Cape Cod. We are proud to offer you only the highest quality of merchandise for unbeatable prices. The Silver Seahorse also has a collection of beautiful gifts that are representative of Cape Cod and living by the sea. As we have such a large variety of items in our store we are not able to post them all on the web, however if you were in our store and saw something that you liked that is not offered on the website, please send us an email and we will do our best to get that item to you. The owner has had a long time love for jewelry and for bargains and decided to open a unique store that offers you just that! If your visiting Cape Cod, please stop in and see us. Visit us on FACEBOOK!